Being sick is awful, and missing your test? That's the worst! 

If you're under the weather, we do our best to reschedule your test for little or no fee. Give us as much notice as possible so that we can try to bypass rescheduling fees that are normally incurred.

Please note that in the scenario that a technician has been called in to perform your test and is not given enough notice for cancellation, oftentimes the technician still needs to be paid for the appointment, even if the test is not administered. The fee in your emails will be applied.