If you scheduled your follow-up call with the physician but never received your scheduled call, please let us know at support@fitnescity.com.

If you did a test with Fitnescity but never did a follow-up call, you can schedule a call via your dashboard. A 15-minute follow-up call with the physician is included in the purchase of every Fitnescity test. 

The physician will contact you on the number you provided when scheduling your call. Be aware that the call might come from a private or unknown number. If you miss the call, the physician will call again 5 minutes later.

If you miss your call entirely, you can contact us at support@fitnescity.com to reschedule your call. Please note that there is a $25 fee if you do not make your phone call, whether you reschedule or not.