When an appointment is rescheduled, it is usually to a time that you have entered into your Alternate Availability. This was done because the preferred, original appointment time was no longer available.
If your appointment was rescheduled to a time that was not listed in your Alternate Availability, it means that available appointment times are very limited and we wanted to get you a confirmed appointment time. If the new time does not work for your schedule, please let us know at support@fitnescity.com. We will usually contact you before rescheduling to a totally new time, so please check your email.