To see when you can request your appointment, select the single test option on the page and it will take you to the calendar. We do our best to have the calendar you see reflect current availability, however sometimes our partners have other appointments or unavailable times that are not reflected.

You can be cancel or reschedule at least 24+ hours before your appointment. Appointments cancelled or rescheduled less than 24 hours before the scheduled date/time will incur a fee (amount depending upon location). 

To cancel an appointment, send an email to support@fitnescity.com from your email on file, including the test type and appointment date. If you already know a preferred date for rescheduling, please include it in your email.

One location cannot always fulfill all of the tests we offer. In order to allow customers to take advantage of package prices, we allow packages which are at more than one location. We will indicate on the webpage when a test is conducted at a location other than the primary facility. 

Whether you purchased a package or want to schedule a standalone test, you will use the scheduling link to request a preferred date/time as well as 3 alternate date/times of availability. We do our best to accommodate your requested times, however if said times are not available, we will contact you to reschedule.